Faq - Kapture Knowledge Management System


How can I create a return request ? Faq ID : 7381 23 Aug, 2021 19:52 Mccoymart Order Return You can return the product within 7 days of delivery. The steps are as follows: 1. Tap 'Orders' and 'then 'View details' of concerned order. 2. Tap on the Return button to choose the items to be returned 3. Fill the form and submit your request. NOTE: In case of multiple shipment numbers for an order, there will be separate cancellation/return requests for each shipment number. Related Links : Faq : How can I return / replace an item
How can I return / replace an item ? Faq ID : 7380 23 Aug, 2021 19:37 Mccoymart Order Return To return an item, use the return button from the order details page. Return option will be visible only if the product is delivered. For replacement: Return the item and place a new order of the item. Related Links : Faq : How can I create a return request

Faq ID : 7381 23 Aug, 2021 19:52 Mccoymart Order Return

You can return the product within 7 days of delivery. The steps are as follows:

1. Tap 'Orders' and 'then 'View details' of concerned order.

2. Tap on the Return button to choose the items to be returned

3. Fill the form and submit your request.

NOTE: In case of multiple shipment numbers for an order, there will be separate cancellation/return requests for each shipment number.

Faq ID : 7380 23 Aug, 2021 19:37 Mccoymart Order Return

To return an item, use the return button from the order details page. Return option will be visible only if the product is delivered.

For replacement: Return the item and place a new order of the item.