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The different Order status' are:
1. ORDER PLACED: Your order is placed
2. CONFIRMED: Your order has been confirmed
3. READY TO SHIP: Your item has been packed & ready to be shipped
4. SHIPPED: Your item has been handed over to the courier
5. DELIVERED: Your item has been delivered
6. CANCELLED: Your order has been cancelled
7. RETURN INITIATED: your return process is started
8. RETURN IN TRANSIT: Your returned product is on its way back to supplier
9. RETURN DELIVERED: Returned product received by supplier
10. REFUND STATUS- PENDING: After Return/cancellation, payment refund to you is in process
11. REFUND STATUS- REFUNDED: Your payment have been refunded to you
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You can cancel an order before the products are dispatched.
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Click/tap on the 'Orders' menu option of the app, website, mobile site to check order status. You can also check the dispatch details from the 'Track' button on the order detail page.
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You can cancel your order by logging into your MccoyMart account and clicking on 'Order History' click on the details of the order you wish to cancel and hit the 'Cancel button'. If your order is "In Transit" you must wait until the order reaches you and if you still wish to cancel, simply tell the courier delivery person that you "refuse delivery", and the order will then cancel.
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